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FAQ
· Can you tell me more about your website?
· Do you have your own factory?
· What kind metal do you use to make your jewelry?
· Do you ship to other countries?
· What kind payments do you accept?
· Can you make other designs beside Hawaiian Jewelry?
· Can you use other metals beside silver and gold?
· What can you do if some items are out of stock?
· Do you offer discount to customers?
· Can I order special size if I cannot find my size from your website?
· How can I keep my jewelry new?
· Can I go to visit your company?
· What is your return policy?
· Why did I receive some extra jewelry in my order? Is it a mistake?
· How do I know whether my order has been shipped?
· How low can your prices be if we order a large quantity?
· How fast can my order be received?
· What is the thickness of your customer made jewelry?
· How to get your bangle's size?
· How To Measure Your Finger
· Tips For Measuring Ring Size
· Ring Size Chart
Can you tell me more about your website?
Makani Hawaii (http://www.hilocalhawaiian.com , http://www.makanihawaii.us , http://www.makani-hawaii.com) is an Internet store who selling Hawaiian Jewelry in Honolulu, one of the largest Hawaiian Jewelry wholesalers. Our main business is wholesale, and we don't have a retail store. We have more thank 5000 different style Hawaiian jewelry instock, including Pendants, Earrings, Rings, Bangles, Bracelets, Anklets, Necklaces, Toe Rings and Belly Rings. Most of Hawaiian jewelry stores are selling our products. Makani Hawaii is not only selling you the best quality Hawaiian jewelry, we also could give you the best customer service. Mahalo!
Do you have your own factory?
Yes, we do. There are about three hundred workers in our factory. We are specialized in casting, engraving, and stamping. Anything we carried are made in our factory. Therefore, we can guarantee the quality of our jewelry.
What kind metal do you use to make your jewelry?
We use 925 sterling silver and 14K gold. If we said that something is made with silver, it is made with 925 sterling silver. For the body jewelry, we use surgical stainless steel to make the post and 925 sterling silver to make the design.
Do you ship to other countries?
Yes, we do. We use Fedex Internatinal Priority and USPS Express Mail.
What kind payments do you accept?
We accept credit cards, including Visa, Mastercard, American Express, JCB, and Discover, Money Order, Cashier Check, and wire transfer from the bank. We also accept company check for local customers. For international customer, we only accept bank wire transfer.
Can you make other designs beside Hawaiian Jewelry?
Of course. We are a jewelry manufacturer. Therefore, we can make anything with silver or gold. Because we are headquartered in Hawaii, we focus on Hawaiian Jewelry. If you want to make some designs other than Hawaiian Jewelry, please contact us for the details.
Can you use other metals beside silver and gold?
Yes, we can. We have more than 10 years experience of stainless steel and copper jewelry manufacturing. We also specialized in stainless steel casting, which is a very new method in making stainless steel jewelry.
What can you do if some items are out of stock?
It will happen that sometimes we have some items out of stock. Eventhogh we have a huge amount of inventory, because we have so many wholesale accounts, we cannot always keep everything in stock. If some items are sold out, we can have them restock in 2~3 weeks.
Do you offer discount to customers?
Yes, we do. Eventhough the listing prices in our website are more lower than other Internet stores, we still can offer a discount to some customers. You will be noted by e-mai if your account has been set with a discount rate.
Can I order special size if I cannot find my size from your website?
Yes, you can. We just put the most common sizes on the web. Actually, we carried more sizes than what we listed on the web. If you cannot find your size, please contact us for more information.
How can I keep my jewelry new?
To care for your jewelry and keep it clean and ready to wear, gently wipe off excess make-up and skin oils after each wearing. You can use silver cleaner if your silver jewelry is tarnished. Never use chlorine bleach. Your jewelry lasting long time or not depends on how you care it. We will provide more hints in the future to help you keep your jewelry new.
Can I go to visit your company?
We are a wholesaler. Therefore, we do NOT open to the public. The only way that you can buy our jewelry is from our website. If you have a business license, you can come to our company during business hours.
What is your return policy?

Please click on http://www.makanihawaii.us/en/shipping-return.html for more information.

Why did I receive some extra jewelry in my order? Is it a mistake?
It is not a mistake if you find out that you receive some extra items in your order. Sometimes we have a promotion program, and we will send some free gifts to our customers with their orders together.
How do I know whether my order has been shipped?
All of the orders will be ship via USPS and FedEx. It takes about 2-9 business days to receive your order. The tracking number will be sent to you via e-mail. Please check your junk mail if you did not get the email. You also can track you order at www.usps.com and www.fedex.com.
How low can your prices be if we order a large quantity?
We can beat any factory's price with a better quality. Because we have high-tech equipment and skillful workers, we can work more faster than other factories. Therefore, our cost will be more lower??
How fast can my order be received?
Usually, it takes about 1~2 business days to process your order. If your order is rush, please note us in your order. we can send it out in the same day as you order(except holiday). You should be able to receive your order in 2~3 business days(international maybe 3-7 business days) after we receive your order. Some of the location will be recived your order in next day after you place your order. For more information, please visit http://www.fedex.com
What is the thickness of your customer made jewelry?
For the width of 15mm and smaller, we use 1.25mm barrel 14k gold bar and 2.00mm barrel sterling silver bar. For the width of 18mm and larger, we use 1.00mm flat 14k gold bar and 2.00mm flat sterling silver bar.
How to get your bangle's size?


Measure Snugly around widest area of hand, please do not measure your wrist.
How To Measure Your Finger
  1. Find a piece of string or strip of paper no wider than 1/2".
  2. Wrap it around the base of the appropriate finger.
  3. Use a pen to mark the point on the string/paper where it overlaps, forming a complete circle.
  4. With a ruler, measure the length from the starting end of the string/paper to the pen mark.
  5. Use this measurement and the chart to the right to determine your ring size. 
Tips For Measuring Ring Size
Here are some tips to make your ring size measurement more accurate:
 After sliding the ring sizer on, make sure it slides off fairly easily over the knuckle.
 Don't measure cold fingers. This is when fingers are their smallest.
 For the most accurate reading, measure the finger at the end of the day when the finger is the largest.
Ring Size Chart
US/Canada Circumference/mm Great Britain/UK/Australia Germany France Japan
0    36.5 - - - -
1    39.1 - - - -
1 1/4  40.2  C  12 3/4 40 1/2  
2     41.5  D  13 1/4 41 1/2 1
2 1/4 42 - - - 2
2 1/2 42.7  E  13 3/4 42 3/4  
2 3/4 43.2 - - - 3
3    44  F  14 44    4
3 1/4 45 - - - 5
3 1/2 45.2  G  141/2 45 1/4 -
3 3/4 46.2 - - - 6
4    46.5  H1/2  15 46 1/2 7
4 1/2 47.8  I1/2  15 1/4 47 3/4 8
5    49  J1/2  15 3/4 49    9
5 1/4 49.8 - - - 10
5 1/2 50.2  L  16 50 1/4  
5 3/4 51 - - - 11
 6 51.5  M 16 1/4 51 1/2 12
6 1/2 52.8  N  17 52 3/4 13
7    54  N1/2 17 1/4 54    14
7 1/4 55.3  O1/2 17 1/2 55 1/2 15
8    56.6  P1/2  18 56 3/4 16
8 1/2 57.8  Q1/2 18 1/4 58    17
 9 59.1  R1/2 19    59 1/4 18
9 1/2 60.3  S1/2 19 1/4 60 1/2 19
10    61.6  T1/2 20    61 3/4 20
10 1/2 62.8  U1/2 20 1/4 62 3/4 21
11    64.1  V1/2 20 3/4 64 1/4 22
11 1/2 66  W1/2 21    66    23
12    67.2  Y 21 3/4 67 1/4 24
12 1/2 68.4 Z - - 25
13    69.7 Z1/2 22    - 26
13 1/2 71 Z1 - - -
14    72.3 - - - -
14K Gold Hawaiian Jewelry
14K Hawaiian Pendants
14K Hawaiian Earrings
14K Gold Bracelet
14K Gold Chain
14K Hawaiian Wedding Rings
925 Sterling silver
New Arrival
Pendants
Rings
Earrings
Bangles
Toe-rings
Koa Wood Hawaiian Jewelry
Koa Wood Ring
Koa Wood Necklace
Bone Necklace
Tungsten Jewelry
Koa Wood Pen
Wooden Watch
Opal Jewelry
Opal Earrings
Opal Pendants
Opal Rings
Opal Bangle Bracelets
Larimar Jewelry
Larimar Jewelry